Do you have a written, guaranteed response time to my requests?
YES! We guarantee a response within 12 hours or less of a request. We have invested in a top-of-the-line project management system, which contains all client project progress and requests. And because our team has been trained to use this project management system for communication, progress updates and other purposes, you can quickly see what’s happening with your projects, whenever you need to.
Plus you can also directly connect with your US-based dedicated project manager via Skype or phone if that is necessary.